5.0

Ilona Clifton

10:45 23 Jan 26

I always receive excellent personal, friendly service with my check ups, dental appointments at Bancroft Dentistry and also when abroad when I had a dental problem. Frank, Andy, Sue the receptionist and all of the team are amazing.

bev summerhayes

17:16 13 Nov 25

Fabulous dental practice. Kind, compassionate and clinical experts. Never feel coerced into having extensive treatment. Wonderful visit today - thank you Sophie, Emilie and Frank. 🫶🏽

Neil Sims

12:02 05 Nov 25

Exceptional service and a wonderful customer experience from start to finish. Sue on Reception was really helpful and my Dentist Drisna and her Dental Nurse Zoe were both really kind and comforting, giving excellent advice whilst making me feel relaxed and well looked after throughout the appointment and procedure. Very much appreciated and highly recommended

sima gorasia

19:52 01 Oct 25

I saw Kim for the first time today for a clean and was really impressed. She was so friendly and made me feel comfortable right away. The cleaning was gentle but thorough, and she explained everything clearly. I left feeling well cared for and definitely recommend her.

Cathy McCall

16:43 20 Sep 25

The team at Bancroft Dentistry are always cheerful, welcoming and very professional.I was most impressed that they took my notification of a possible allergy very seriously and sourced an alternative analgesic for me.People think that you can't talk to your dentist because your mouth is otherwise engaged. Here there is usually the opportunity for an little interesting chat before or after treatment, which is very nice.I have been a patient here for about thirty years, and the level of service has always been excellent.

Barbara Miller

08:00 04 Sep 25

Lauren and the team are always professional and make me feel at ease. They are aware of a problem I have with my jaw and treat me with the best of care. I won't go to anyone else.

Jackie Hart

16:01 02 Sep 25

I see Erin, the hygienist, every 3 months and she really looks after me. She's such a lovely lady who puts me at my ease with a friendly chat and painlessly cares for my teeth so well. For anyone like me who has had bad past experiences with dental care I would thoroughly recommend Bancroft Dentistry. A happy band of nice people who are very good at what they do.

Jane Bishop

16:09 17 Jul 25

My 9 year old daughter was seen as an emergency patient. The whole team were kind and calm. My daughter was not rushed and her fear was dealt with respectfully. Frank and his nurse were incredibly sweet,they took the time to explain the procedures and reasons for what they were doing. Thank you for making it as painless as possible for all!

Chelsey Davies

11:18 07 Jul 25

I recently visited for retainers. The entire team made me feel comfortable and well taken care of. A special shoutout to Chloe, Drisna, and Millie, who went above and beyond.The level of professionalism and care from each staff member was outstanding, and it really made a difference in my experience.If you're looking for a dentist who prioritises patient care, I highly recommend this practice

m cc

12:17 04 Jul 25

Amazing dentist. I needed an emergency appointment. I was given emergency dental treatment.Andy was kind, thorough and knowledgeable. Orla was lovely and warm. Lovely team. Very grateful!

dan podgorski

19:35 20 May 25

Super easy to book an appointment.Reception staff are so helpful to work around your needs and diary!The visit it’s self was on time without any delay! Lauren was great ! Hygienist - first class service. 45 minutes visit and my smile was worth it !

Wambui Gakuru

10:47 19 May 25

My experience at Bancroft was fantastic throughout all my visits, Dr Fahd and team were great, very very professional, when he performed my main procedure, I admired till today the way together with Chloe they kept me informed of what was going on and throughout promised to look after me and that's exactly what they did, when they were busy working they made sure they kept me comforted by music of my choice that they put for me, they made me never to fear dentists anymore coz it's the fear that made my teeth go bad and for this, I shall forever owe to Fahd and team and i highly recommend Bancroft dentistry, they brought back my smile, they are amazing in their professional job. Receptionists too were brilliant.

Xenia Tate

11:30 12 May 25

The team at Bancroft are fantastic. From start to finish I felt really comfortable, even though I get bad anxiety with anything dentistry related. I went for a wisdom tooth removal under sedation and the whole process was so easy. Around 6-7 days after the removal I had a bit more pain and called the clinic, they had me go in within an hour of my phone call to check all was ok. I would definitely recommend, and I can guarantee no one would ever have a bad experience here, as the staff are so attentive and knowledgeable.

Barbara Thompson

09:53 10 May 25

Welcoming and friendly experience with reception on arrival; comfortable and stylish waiting and reception area. Kind and friendly welcome and treatment by dentist and attendant nurse. Kind and friendly welcome by hygienist and attendant nurse. Treatment is sympathetic to individual needs of patient. Stylish and well equipped treatment rooms.

Claire Lennon

18:20 07 May 25

Bancroft dentistry Hitchin is an absolutely amazing dentistry. I have always been scared of dentist due to a bad experience as a child. I went to Bancroft in desperation after years of neglect. They made me feel so welcome. They listened to me, taking things careful and checking that I was comfortable throughout proceedures. I felt cared for, valued as a customer and respected.I've been going regularly for a few years now, they know me very well. It's like popping in to see your friends.There prices are very reasonable. Never had any problems getting in touch or booking appointments. I like to smile now, thanks to this great team.

Lynne Janes

09:41 14 Mar 25

Had fantastic care around tooth extraction. Thank you to all the Bancroft team, all so brilliant. Procedure explained clearly and calmly. I was very nervous but felt in safe hands. Thank you Sue for fitting me in after a cancellation.

David Smith

16:11 10 Mar 25

Amazing dentists. I'm a very nervous patient, but my experience with Drisna and the team was beyond reassuring. From the moment I sat down, she made sure I felt at ease, keeping me informed every step of the way. She explained all my treatment options in detail, was completely non-judgemental, and always made sure I was comfortable.What stood out most was her patience, reassuring me that I could stop at any moment and making sure I was sufficiently numb before proceeding. I truly felt like I was in safe hands, and that made all the difference.If you're someone who gets anxious about dental visits, I highly recommend Bancroft Dentistry. I'm grateful for the care I received and will definitely be returning.

Phil Rosher

11:44 10 Mar 25

I highly recommend this exceptional team of friendly and welcoming dental professionals offering first class services in their state of the art facilities. Their very sympathetic and reassuring management of patients with dental phobia is especially commendable.

Olivia-Rose Lindsey

09:15 04 Mar 25

The best dentists I’ve been to. The staff are extremely professional and friendly. Sue at reception will instantly make you feel welcome and put you at ease, she is extremely helpful and always a pleasure to see. The dentists will explain all treatments clearly to you so you know exactly what is happening, and take your personal needs into account. The practice itself is pristine, and modern. I feel confident it Bancroft’s ability to offer me the best dental care.

Laura Alexander

10:30 20 Feb 25

Recently attended my 6 month check up and hygienist visit. As always, a pleasure to see Sue, Frank and the team. Everyone is so friendly and professional. All the team know how scared I am to have any treatment and they have always been extremely sympathetic, caring and very patient with me! To anyone nervous of the dentist, like myself, I highly recommend Bancroft Dental Practice.

James Osborn

15:33 19 Feb 25

As someone with a fear of the dentist, I can very much recommend Bancroft Dentistry. They are both very friendly and professional, to the point that an appointment is no longer the cause of any anxiety for me.

Sandra McQue

17:05 18 Feb 25

I have just joined Bancroft Dentistry and have been made to feel so welcome by Sue on reception.I found Frank to be warm and cheerful with a great attention to detail, explaining everything clearly.Lauren and Zoe make a great team and once again, I was reassured by the calm, friendly but thorough experience, and all pain free!Thank you to you all.

Samantha Griffiths

17:44 05 Feb 25

Dr Saleh is very caring and professional. I had a tooth removal with Dr Saleh and Dental nurse Chloe.Clearly a good team as they made me feel so at ease and popped it out with no problem.I would highly recommend Bancroft and especially Nurse Chloe and Dr Saleh.

Rachel Pierce

16:20 31 Jan 25

I’ve had multiple treatments under the fantastic Andy Bolam over the last 18 months since he was recommended to me. Andy is excellent from start to finish, providing a full and thorough treatment plan and talking through all options along the way. Andy completed an incredible smile overhaul, including complex cosmetic bonding, fitted multiple Onlays and numerous fillings. Every treatment has been completed to an extremely high standard and I’ve been very pleased with the results. The practice team, particularly Sue, are the best I’ve experienced, very on the ball and super friendly and welcoming.

George Hilleard

19:07 28 Jan 25

Invisalign Treatment carried out to the highest standard, I cannot recommend the team at Bancroft enough. Especially Drisna, she has been amazing throughout the entire process. Thank you

Joe Tidd

10:10 28 Jan 25

Always a high quality and professional appointment with Kim and Zoe. A top hygienist is priceless - highly recommended!

martin94108

09:56 29 Oct 24

I have found the practice to be very professional in both the dentistry work that I’ve had done and hygienist. The practice staff are always pleasant, courteous and polite.I’ve been a patient at this practice now for three years and I’m extremely happy with the treatment have received. I would recommend this practice.

Terry Osborn

06:27 24 Oct 24

Very welcoming and a professional and thorough routine inspection. Any potential Issues with your teeth are explained fully.

Rachel Gatward

19:14 20 Sep 24

I had my appointment with Lauren. Very professional & knowledgeable. Listened to what I wanted & was clear on what to expect from the treatment. Great aftercare.

Emma Allerton

15:58 18 Sep 24

Friendly, caring and very professional. Everything is explained clearly and your comfort is paramount. Best dental practice I've ever used.

Claire Cooper

14:46 30 Jul 24

Beautiful, modern practice with welcoming, friendly and professional staff. Sue, Orisna and Millie looked after me so well. Highly recommend.

Elizabeth Glanville

12:03 01 Jul 24

I can’t thank Bancroft Dentistry enough for helping me on my dental health journey! Everyone is so lovely and for someone who has always been very nervous of going to the dentist they always make me feel very at ease. The practice is very nice and you are treated really well! Thank you so much to Drisna and Zoe for treating me.

Joanne

09:31 17 Apr 24

As a very nervous patient - and new to Bancroft, I am so very grateful to have found such an incredible dental practice… What stands out is the client care (as well as the hi-tech and incredibly experienced staff). A huge thank you to Sue whose FoH is exceptional and a dying art - to Lauren, Andy and Spencer who made my dental experience easy breezy… Thank you also to the dental nurses who are gentle and kind.

cheryl simmons

00:01 05 Apr 24

I cannot recommend Bancroft Dentistry highly enough. I spent many hours researching a practice that would meet my needs . It is spotlessly clean, modern and strikes that wonderful balance between being highly professional and exceptionally friendly. I was a complete nervous wreck when I first met Frank and his team. He took the time to reassure me , explaining in detail what treatment I needed at every visit . Nothing was too much trouble , as long as I was comfortable . I have now had several procedures and I am absolutely delighted with my new smile . From the lovely receptionist , nurses , anaesthetist you will not find a more caring and knowledgeable surgery. The quality of their work is outstanding . Even if you are petrified of the dentist I guarantee this wonderful team will help to take your fear away as well as offering top class dental work.

Christina Wilson

20:02 04 Apr 24

I have been visiting Bancroft for over 10 years now, despite now not living locally I still come back every year. From the orthodontics I had done initially to my annual check up, the service is great & I always feel comfortable visiting. All the staff are very welcoming & friendly.

Lucy Hedley

09:35 17 Mar 24

I visited Sophie for the first time last week and she immediately put me at ease with her friendly and warm manner. She talked me through exactly what she was going to do and gave excellent advice. My next appointment is already booked and would highly recommend her to anyone.

Marie Mavric

15:32 11 Jan 24

I had an appointment with Lauren for Botox at Bancroft and was extremely happy with the treatment. The friendly greeting from the reception staff made me feel very welcome into their beautiful practice. Lauren covered all areas of information in detail in her treatment room. She made sure I understood the procedure and the expectations. She is confident and made me feel relaxed, her depth of knowledge really put me at ease. She followed up the appointments as she said she would. Lauren takes pride in her work and cares for her patients, she is very professional and I could not be happier with my results.

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